FAQs

 

How May I Inquire About My Order Status?

Upon finalizing your purchase, a confirmation will grace your inbox. As your order embarks on its journey to you, a tracking number will be shared via email. Should you require any further clarity or assistance, please reach out to us at contact@loupify.co.

 

What Is the Estimated Delivery Time?

Kindly allow a grace period of up to 72 hours for your order to be lovingly prepared and dispatched from our global fulfillment centers. For our cherished clients within the United States, anticipate a wait of approximately 2-3 weeks. For our international clientele, a timeframe of 4-5 weeks is to be expected.

Our commitment to offering you unparalleled value means we've fostered special ties with our suppliers, allowing us to bypass traditional routes and deliver directly to you. This unique approach may result in a slightly extended delivery window, but rest assured, we are dedicated to ensuring your treasures arrive as swiftly as possible.

 

Do You Offer International Shipping?

Indeed, we are pleased to extend our services to the United States, Canada, Australia, and the United Kingdom.

 

How Might I Track My Order?

Once your treasures are en route, you'll receive a tracking number via email. To witness the journey of your order, visit our website and select the 'Track My Order' page. Here, you can indulge in real-time updates.

 

Is It Possible to Cancel My Order Post-Payment?

Once your order has taken flight from our haven, cancellations are not feasible. However, upon its arrival, should you feel the need, you may return it in exchange for a refund. For a comprehensive understanding, please peruse our detailed refund policy.

 

How May I Reach Out to You?

For any inquiries, suggestions, or heart-to-hearts, please drop us a note at contact@loupify.co. We eagerly await the opportunity to assist you.